Effective Date: [Date]
Last Updated: [Date]
1. Introduction
Securaport (« we, » « our, » or « us ») is committed to protecting the privacy and confidentiality of all information entrusted to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, or communications.
Given our work with government agencies on sensitive border security matters, we maintain the highest standards of data protection and confidentiality.
2. Information We Collect
2.1 Information You Provide Directly:
- Contact Forms: Name, email, phone number, job title, ministry/agency, country, inquiry details
- Newsletter Subscriptions: Email address, country/organization (optional)
- Consultation Requests: All information submitted via our consultation request forms
- Resource Downloads: Email address, name, organization (for gated content)
- Employment Applications: CV, cover letter, contact details, work history
2.2 Information Collected Automatically:
- Website Analytics: IP address, browser type, device information, pages visited, time spent, referral source (via Google Analytics or similar)
- Cookies: See Section 8 for detailed cookie policy
2.3 Information from Third Parties:
- Professional references (for employment applications only, with your consent)
- Publicly available information (LinkedIn profiles, government directories)
3. How We Use Your Information
We use collected information for the following purposes:
3.1 Service Delivery:
- Responding to consultation requests and inquiries
- Providing advisory services to government clients
- Delivering resources, reports, and requested information
- Communicating about projects and engagements
3.2 Marketing & Communications:
- Sending newsletters and industry insights (with consent)
- Sharing relevant case studies and success stories
- Inviting you to webinars, conferences, or events
- Providing updates on border security trends and regulations
3.3 Website Improvement:
- Analyzing website usage to improve user experience
- Identifying popular content and resources
- Optimizing website performance and navigation
3.4 Legal & Compliance:
- Complying with legal obligations
- Protecting our rights and interests
- Preventing fraud or misuse of services
4. Legal Basis for Processing (GDPR Compliance)
For users in the European Union, we process your personal data based on:
- Consent: When you submit forms, subscribe to newsletters, or download resources
- Legitimate Interest: To respond to inquiries, improve our website, and conduct business operations
- Contractual Necessity: To fulfill service agreements with government clients
- Legal Obligation: To comply with applicable laws and regulations
5. Data Sharing and Disclosure
5.1 We DO NOT sell, rent, or trade your personal information to third parties.
5.2 Limited Sharing: We may share information only in these circumstances:
- Service Providers: Trusted third-party vendors who assist with website hosting, email delivery, analytics (e.g., Google Analytics, Mailchimp). These providers are contractually bound to protect your data.
- Government Clients: When providing services, we share relevant information with the hiring government agency (under strict confidentiality agreements).
- Legal Requirements: When required by law, court order, or government authority.
- Business Transfers: In the event of a merger, acquisition, or sale of assets (with equivalent data protection maintained).
5.3 International Transfers: As we operate globally, your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place (Standard Contractual Clauses, adequacy decisions).
6. Data Security
We implement government-grade security measures to protect your information:
Technical Measures:
- SSL/TLS encryption for all data transmission
- Encrypted data storage
- Secure access controls and authentication
- Regular security audits and vulnerability assessments
- Intrusion detection and prevention systems
Organizational Measures:
- Confidentiality agreements with all staff
- Role-based access controls (need-to-know basis)
- Security awareness training for employees
- Incident response procedures
- ISO 27001 certified information security management
Government Project Data: For sensitive government engagements, we implement additional security layers including air-gapped systems, classified information handling procedures, and security clearance requirements.
7. Data Retention
We retain your information only as long as necessary:
- Marketing Contacts: Until you unsubscribe or request deletion
- Consultation Inquiries: 3 years after last contact (for reference and follow-up)
- Client Project Data: Duration of engagement + 7 years (legal and contractual obligations)
- Employment Applications: 2 years (in case future positions become available)
- Website Analytics: 14-26 months (standard analytics retention)
After retention periods expire, we securely delete or anonymize your information.
8. Cookies and Tracking Technologies
8.1 What Cookies We Use:
Essential Cookies: Required for website functionality (cannot be disabled)
- Session management
- Security features
- Load balancing
Analytics Cookies: Help us understand website usage (can be disabled)
- Google Analytics (page views, session duration, bounce rate)
- Heatmap tools (user behavior analysis)
Marketing Cookies: Track campaign effectiveness (can be disabled)
- LinkedIn Insight Tag
- Google Ads conversion tracking
8.2 Managing Cookies: You can control cookies through:
- Browser settings: Most browsers allow you to refuse cookies
- Cookie consent banner: Adjust preferences when you visit our site
- Opt-out tools: [Specific opt-out links for Google Analytics, etc.]
Disabling cookies may limit website functionality.
9. Your Rights
Under GDPR and other data protection laws, you have the following rights:
Right to Access: Request a copy of personal data we hold about you
Right to Rectification: Correct inaccurate or incomplete information
Right to Erasure (« Right to be Forgotten »): Request deletion of your data (subject to legal obligations)
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Receive your data in a machine-readable format
Right to Object: Object to processing based on legitimate interests or direct marketing
Right to Withdraw Consent: Unsubscribe from communications at any time
To exercise your rights, contact us at: privacy@securaport.com
Response time: We will respond within 30 days (may be extended to 60 days for complex requests).
10. Third-Party Links
Our website may contain links to external websites (technology vendors, industry organizations, government sites). We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing any information.
11. Children’s Privacy
Our services are directed at government professionals and industry stakeholders. We do not knowingly collect information from children under 16. If we discover we have inadvertently collected such information, we will delete it immediately.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect:
- Changes in our practices
- New legal requirements
- Technology updates
We will notify you of material changes by:
- Posting the updated policy on our website with a new « Last Updated » date
- Sending an email notification (for significant changes)
Continued use of our website after changes constitutes acceptance of the updated policy.
13. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or your personal data:
Email: privacy@securaport.com
Mail: Securaport Privacy Officer, [Address]
Phone: [Number]
EU Representative: [If applicable—EU GDPR requires EU-based representative for non-EU companies]
14. Supervisory Authority
If you are in the EU and believe we have not addressed your concerns, you have the right to lodge a complaint with your national data protection authority.Find your authority: https://edpb.europa.eu/about-edpb/board/members_en